Why Does It Say My DNS Server Isn’t Responding?


Angela Bailey

Have you ever encountered the frustrating message “DNS server isn’t responding” when trying to access a website? It can be a common issue that leaves you feeling helpless and disconnected from the online world.

But fear not! In this article, we will explore the reasons behind this error message and discuss possible solutions.

What is a DNS Server?

Before diving into the problem, let’s understand what a DNS server is. DNS stands for Domain Name System.

In simple terms, it acts as a phonebook of the internet, translating human-readable domain names (like www.example.com) into computer-readable IP addresses (like Essentially, it helps your browser locate the correct server to fetch the requested webpage.

Reasons for ‘DNS Server Isn’t Responding’ Error

There are several potential causes for this error message:

  • Internet Connection Issues: A weak or unstable internet connection can disrupt communication with the DNS server.
  • Incorrect DNS Settings: If your device is configured with incorrect DNS settings, it won’t be able to connect to the appropriate DNS server.
  • DNS Server Problems: Sometimes, the issue lies with the DNS server itself. It might be down or experiencing technical difficulties.
  • Faulty Network Adapter: A malfunctioning network adapter can prevent your device from establishing a connection with the DNS server.

Troubleshooting Steps

If you encounter this error, try these troubleshooting steps to resolve the issue:

1. Check Your Internet Connection

The first step is to ensure that your internet connection is stable. Try restarting your router or connecting to a different network to rule out any connection issues.

2. Flush DNS Cache

Flushing the DNS cache can clear any corrupted or outdated DNS records. Open the command prompt on your device and type the following command:

ipconfig /flushdns

After executing the command, restart your computer and check if the issue persists.

3. Verify DNS Settings

Ensure that your device’s DNS settings are correct. You can use public DNS servers like Google DNS (8.8.8 and 8.4.4) or Cloudflare DNS (1.1.1 and 1.1) instead of relying on your ISP’s default settings.

4. Disable Firewall or Antivirus Software

In some cases, firewall or antivirus software may interfere with the connection to the DNS server. Temporarily disable these programs and check if it resolves the issue.

5. Update Network Adapter Drivers

If you suspect a faulty network adapter, update its drivers to ensure compatibility with your operating system and enhance its performance.


The “DNS server isn’t responding” error can be frustrating, but armed with knowledge about its causes and troubleshooting steps, you can resolve it with ease.

Remember: A stable internet connection, correct DNS settings, and proper maintenance of network adapter drivers are essential for seamless browsing experiences.

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