Where Can I Learn ServiceNow Scripting?


Scott Campbell

If you’re looking to learn ServiceNow scripting, you’ve come to the right place! ServiceNow is a powerful platform that allows businesses to automate their IT service management processes. With ServiceNow scripting, you can customize and extend the functionality of the platform to meet your organization’s unique needs.

Why Learn ServiceNow Scripting?

ServiceNow scripting is an essential skill for anyone working with the platform. By learning how to write scripts, you can:

  • Enhance Platform Functionality: With scripting, you can modify and extend default functionalities of ServiceNow.
  • Create Custom Applications: You can build custom applications tailored to your organization’s requirements.
  • Automate Processes: Scripts enable automation of repetitive tasks, saving time and effort.

Where Can You Learn ServiceNow Scripting?

If you’re wondering where to start your journey into ServiceNow scripting, here are some excellent resources:

1. ServiceNow Documentation

The official ServiceNow documentation is a treasure trove of knowledge for learning scripting. It provides detailed explanations, examples, and best practices for various scripting languages supported by the platform.

Browse through the documentation and familiarize yourself with topics such as:

  • GlideRecord API: For database operations and record manipulation.
  • Jelly Scripting: For creating dynamic user interfaces.
  • Business Rules: For executing scripts when certain conditions are met.

2. Online Courses and Tutorials

If you prefer a more structured learning approach, there are several online courses and tutorials available:

  • LinkedIn Learning: LinkedIn Learning offers a variety of ServiceNow scripting courses, ranging from beginner to advanced levels.
  • Udemy: Udemy also has a wide range of ServiceNow scripting courses taught by industry experts.
  • ServiceNow Community: The ServiceNow community is a great place to find tutorials and guides created by experienced developers.

3. Hands-On Practice

The best way to learn ServiceNow scripting is through hands-on practice. Sign up for a free developer instance of ServiceNow and start experimenting with scripts.

Try modifying existing functionalities or create your own custom applications. The more you practice, the better you’ll become!


Learning ServiceNow scripting can open up new possibilities for customization and automation within the platform. Start by exploring the official documentation, then dive into online courses or tutorials to deepen your knowledge.

Remember, practice makes perfect! So get hands-on with ServiceNow scripting and unlock its full potential.

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