What Is DNS Server Problem?


Heather Bennett

A DNS server problem can cause a disruption in your internet connectivity, making it difficult to access websites or services. DNS, which stands for Domain Name System, is responsible for translating domain names into IP addresses, allowing your devices to connect to the correct servers on the internet.

What is a DNS server?
A DNS server is like a phonebook for the internet. When you type a domain name into your browser, such as www.example.com, your computer sends a request to a DNS server to find out the corresponding IP address associated with that domain name. Once the IP address is obtained, your device can establish a connection with the correct server and load the website.

Common DNS server problems
There are several common issues that can arise with DNS servers:

1. DNS resolution failure

This occurs when the DNS server fails to resolve a domain name into an IP address.

As a result, you won’t be able to access websites or services by their domain names. One possible solution is to switch to an alternative public DNS server like Google DNS or OpenDNS.

2. Slow response times

If your DNS queries are taking longer than usual, it can significantly impact your browsing experience.

Slow response times may be caused by network congestion or issues with your ISP’s DNS servers. Changing to faster public DNS servers can help alleviate this problem.

3. Incorrect or outdated records

Sometimes, DNS servers may have incorrect or outdated records cached.

This can lead to situations where you’re unable to access recently updated websites or services because your device still has the old information stored in its cache. Clearing your local DNS cache can often resolve this issue.

4. DDoS attacks on DNS infrastructure

DNS servers can become Targets of Distributed Denial of Service (DDoS) attacks, which overload the servers with a massive amount of traffic.

This can result in a complete or partial outage, rendering websites and services inaccessible. DNS providers often have measures in place to mitigate such attacks, but occasional disruptions may still occur.

How to troubleshoot DNS server problems
If you’re experiencing DNS server problems, here are a few steps you can take to troubleshoot the issue:

1. Restart your devices

Sometimes, restarting your computer, smartphone, or router can resolve temporary DNS issues. This helps clear any cache or configuration problems that might be causing the connectivity problem.

2. Check your network connection

Ensure that your internet connection is stable and working properly. Sometimes, a faulty network connection can give the impression of a DNS server problem when it’s actually an issue with your ISP or router.

3. Try alternative DNS servers

Switching to alternative public DNS servers like Google DNS (8.8.8 and 8.4.4) or OpenDNS ( and 208.220.220) can help bypass any issues with your ISP’s DNS servers.

4. Contact your ISP

If none of the above steps resolve the problem, it’s possible that there might be an issue with your ISP’s DNS infrastructure. Contacting your internet service provider and informing them about the problem can help expedite its resolution.

Remember, understanding common DNS server problems and how to troubleshoot them is essential for maintaining a smooth browsing experience on the internet.

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