What Does It Mean When DNS Server Cannot Be Used?


Larry Thompson

What Does It Mean When DNS Server Cannot Be Used?

In the world of computer networks, the Domain Name System (DNS) plays a crucial role in translating human-readable domain names, like www.example.com, into machine-readable IP addresses. However, there are instances when the DNS server cannot be used, leading to potential connectivity issues and a frustrating browsing experience.

Understanding DNS Servers

A DNS server is responsible for resolving domain names to their corresponding IP addresses. It acts as an intermediary between your device and the website you are trying to access. When you type a URL into your web browser, it sends a request to the DNS server for the IP address associated with that domain name.

The DNS server then looks up its database or forwards the request to another DNS server until it finds a match. Once the IP address is obtained, your device can establish a connection and retrieve the requested web page or resource.

Common Reasons for DNS Server Unavailability

There are several reasons why you might encounter issues with a DNS server:

  • Internet Service Provider (ISP) Issues: Your ISP’s DNS servers may be temporarily down or experiencing technical problems.
  • Router Configuration: Incorrect configuration settings on your router can prevent it from properly communicating with the DNS servers.
  • Firewall Restrictions: Certain firewall configurations may block outgoing connections to specific DNS servers.
  • DNS Cache Issues: Your device or local network may have cached incorrect or outdated information, causing conflicts with the current DNS resolution process.
  • DNS Server Maintenance or Downtime: The DNS server you are trying to use might be undergoing maintenance or experiencing downtime.

Impact of DNS Server Unavailability

When a DNS server cannot be used, it can lead to various issues:

  • Inability to Access Websites: Without a functioning DNS server, your device will struggle to resolve domain names, making it impossible to access websites using their URLs.
  • Slow Browsing Experience: In cases where the DNS server responds slowly or intermittently, it can significantly impact your browsing speed and overall experience.
  • Intermittent Connectivity: Unavailable or unreliable DNS servers may cause intermittent connectivity issues, with websites sometimes loading and other times failing to load.
  • Error Messages: Depending on the browser you use, you might encounter error messages like “DNS Server Not Found” or “DNS_PROBE_FINISHED_BAD_CONFIG.”

Troubleshooting Steps

If you encounter issues with a DNS server, here are some troubleshooting steps you can follow:

  1. Restart Your Router: Power cycling your router can sometimes resolve temporary configuration issues.
  2. Use Alternative DNS Servers: Changing your device’s DNS settings to use alternative servers like Google Public DNS or Cloudflare DNS can help bypass any problems with your default DNS server.
  3. Flush Your DNS Cache: Clearing your device’s DNS cache can eliminate any conflicts caused by outdated information. You can do this by opening the command prompt (Windows) or terminal (Mac/Linux) and entering the appropriate command.
  4. Contact Your ISP: If the issue persists, reach out to your ISP’s technical support to inquire about any DNS server problems in your area.

By following these steps, you can often resolve DNS server-related issues and restore smooth browsing.


A DNS server not being usable can be frustrating, as it hampers your ability to access websites and slows down your browsing experience. By understanding the common reasons behind DNS server unavailability and employing the appropriate troubleshooting steps, you can overcome these obstacles and enjoy seamless internet connectivity.

Discord Server - Web Server - Private Server - DNS Server - Object-Oriented Programming - Scripting - Data Types - Data Structures

Privacy Policy