How Do I Use a URL Data Type in Salesforce?


Scott Campbell

The URL data type in Salesforce allows you to store and manipulate web addresses. It is commonly used to store website URLs, email addresses, or any other web-based location. In this tutorial, we will explore how to use the URL data type effectively in Salesforce.

Defining a URL Field

To begin using the URL data type, you need to define a field of this type in your Salesforce object. Follow these steps:

  • Step 1: Log in to your Salesforce account and navigate to the Object Manager.
  • Step 2: Select the desired object where you want to add the URL field.
  • Step 3: Click on “Fields & Relationships” and then “New”.
  • Step 4: Choose the “URL” data type from the available options.
  • Step 5: Provide a field label and name for your new URL field.
  • Step 6: Configure any additional settings such as validation rules or default values if required.
  • Step 7: Save the changes to create your new URL field.

Using a URL Field

Once you have created a URL field, you can start using it within your Salesforce records. Here are some common use cases:

Navigating to Web Pages

If you have stored a website URL in a URL field, you can easily navigate to that webpage by clicking on the link. The link will be displayed as an underlined text by default. For example, if you have stored the URL “” in a URL field named “Website”, you can access it by simply clicking on the link.

Sending Emails

You can also use URL fields to store email addresses. By clicking on an email address stored in a URL field, you can trigger the default email client and compose a new message to that address. This is particularly useful when dealing with contacts or leads, as it allows you to quickly initiate communication.

URL Field Limitations

While the URL data type provides great flexibility, there are some limitations to keep in mind:

  • Protocol Requirement: Salesforce requires URLs to have a valid protocol (e.g., http:// or https://). Make sure to include the appropriate protocol when entering URLs into your fields.
  • Character Limit: URL fields have a maximum character limit of 255.

    If your URLs exceed this limit, consider using a text area field instead.

  • Validation Rules: You can create validation rules to enforce specific formats or patterns for URLs. This ensures data consistency and accuracy.


The URL data type in Salesforce is a powerful tool for storing and utilizing web addresses within your organization’s records. By defining and using URL fields effectively, you can enhance user experience and streamline communication processes. Remember to consider the limitations of URL fields and apply appropriate validation rules when necessary.

Now that you understand how to use the URL data type in Salesforce, go ahead and start incorporating it into your custom objects for seamless navigation and communication.

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