How Do I Restart My MSTR Web Server?


Scott Campbell

Are you facing issues with your MSTR web server and need to restart it? Restarting the web server is often the first troubleshooting step when encountering server-related problems. In this tutorial, we will walk you through the steps to restart your MSTR web server.

Step 1: Accessing the Web Server

Before restarting the MSTR web server, you need to gain access to it. To do this:

  • Open a web browser of your choice.
  • Type in the URL or IP address of your MSTR web server.
  • Press Enter or click Go.

Step 2: Logging In

Once you have accessed the MSTR web server, you will need to log in using your credentials. Enter your username and password in the provided fields and click on the Login button.

Step 3: Navigating to Server Administration

After successfully logging in, you will be redirected to the MSTR homepage. To restart the web server, we need to navigate to the Server Administration section:

  1. In the top navigation menu, locate and click on ‘Administration’.
  2. A drop-down menu will appear. From there, select ‘Server’

Step 4: Selecting Web Servers

In the Server Administration section, you will see a list of available servers. Identify and select the specific web server that needs restarting.

Step 5: Restarting the Web Server

To restart the selected web server:

  1. In the toolbar at the top of the page, click on ‘Actions’. From there, select ‘Restart’.
  2. A confirmation dialog will appear. Click ‘OK’ to proceed with the restart.

Step 6: Verifying the Restart

After initiating the restart, it is essential to ensure that the process completes successfully:

  • Monitor the web server status for any changes or notifications.
  • Check if you can access and navigate through your MSTR web environment without encountering any errors or issues.


If restarting the web server does not resolve your problem or if you encounter any difficulties during this process, consider reaching out to your system administrator or MicroStrategy support for further assistance.

By following these steps, you should now be able to successfully restart your MSTR web server. Remember to only perform a restart when necessary and ensure that all critical processes and user sessions are properly closed before initiating the restart.

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