How Do I Fix the DNS Server Isn’t Responding?


Heather Bennett

Are you facing the frustrating issue of the DNS server not responding? Don’t worry, you’re not alone!

This common problem can occur due to various reasons, but the good news is that there are several solutions you can try to fix it. In this article, we will explore some effective methods to resolve the DNS server isn’t responding error.

What is a DNS Server?

Before we dive into the troubleshooting steps, let’s quickly understand what a DNS server is. DNS stands for Domain Name System. It acts as a directory for the internet, translating human-friendly domain names (like into IP addresses (like that computers can understand.

Possible Causes of the DNS Server Not Responding Error

There are several factors that can lead to this error message. Let’s take a look at some common causes:

  • Internet Connection Issues: A weak or unstable internet connection may result in a DNS server error.
  • Incorrect DNS Settings: If your device’s DNS settings are misconfigured or outdated, it can cause problems.
  • Router or Modem Issues: Sometimes, issues with your router or modem settings can interfere with the DNS server connection.
  • Firewall or Antivirus Settings: Overly strict firewall or antivirus settings can block the connection to the DNS server.

Troubleshooting Steps to Fix the DNS Server Isn’t Responding Error

Method 1: Restart Your Router and Modem

If your internet connection seems stable but you’re still encountering the DNS server error, try restarting your router and modem. Simply power them off, wait for a few seconds, and then turn them back on. This can help resolve any temporary glitches in the network.

Method 2: Check Your Network Cables

If you’re using wired connections, make sure all the cables are securely plugged in. Loose or damaged cables can cause connectivity issues and lead to a DNS server error.

Method 3: Update DNS Server Settings

To update your DNS server settings, follow these steps:

  1. Step 1: Press Windows + R on your keyboard to open the Run dialog box.
  2. Step 2: Type “ncpa.cpl” in the Run dialog box and click OK.
  3. Step 3: Right-click on your active network connection and select Properties.
  4. Step 4: Scroll down and double-click on “Internet Protocol Version 4 (TCP/IPv4)”.
  5. Step 5: Select the option to use the following DNS server addresses.
  6. Step 6: Enter the preferred DNS server address (e.g., Google’s public DNS: “8.8.8”) and alternate DNS server address (e., “8.4.4”).
  7. Note: You can also use other public DNS servers like Cloudflare’s (“1.1.1”) or OpenDNS’s (“”).
  8. Step 7: Click OK to save the changes.

Method 4: Disable Firewall or Antivirus Temporarily

If you suspect that your firewall or antivirus software is blocking the DNS server connection, try disabling them temporarily. Remember to enable them again after troubleshooting to ensure your system’s security.

Method 5: Flush DNS Cache

Flushing the DNS cache can help resolve issues related to outdated or corrupt DNS records. Follow these steps to flush the DNS cache:

  1. Step 1: Press Windows + R on your keyboard to open the Run dialog box.
  2. Step 2: Type “cmd” and press Enter.
  3. Step 3: In the Command Prompt window, type “ipconfig /flushdns”.
  4. Step 4: Press Enter. You should see a message confirming the successful flushing of the DNS cache.

In Conclusion

The DNS server isn’t responding error can be frustrating, but with these troubleshooting methods, you should be able to resolve it. Remember to check your internet connection, update DNS settings, and consider any potential interference from firewalls or antivirus software. By following these steps, you’ll be back online and browsing smoothly in no time!

I hope this article has helped you understand how to fix the DNS server isn’t responding error. If you have any further questions, feel free to reach out for assistance.

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