How Do I Fix Primary DNS Server?


Heather Bennett

If you are experiencing issues with your internet connection and have received an error message stating that the “Primary DNS Server” is not responding, don’t worry! This is a common problem that can be easily fixed. In this article, we will guide you through the steps to resolve this issue.

What is a DNS Server?

Before we dive into the solution, let’s first understand what a DNS server is. DNS stands for Domain Name System.

It acts as a phonebook of the internet, translating domain names into IP addresses. When you enter a website URL in your browser, the DNS server helps your computer locate the correct IP address to connect to.

Why Does the Primary DNS Server Issue Occur?

The error message “Primary DNS Server Not Responding” indicates that there is a problem with your network settings or the DNS server itself. This could be due to various reasons:

  • Network connectivity issues: Your computer may not be properly connected to the internet or there may be an issue with your router or modem.
  • DNS server problems: The primary DNS server you are using may be experiencing technical difficulties or may not be functioning correctly.
  • Incorrect network settings: There might be incorrect settings on your computer that are preventing it from connecting to the primary DNS server.

How to Fix the Primary DNS Server Issue

To solve the “Primary DNS Server Not Responding” problem, follow these step-by-step instructions:

Step 1: Check Network Connectivity

The first thing you should do is check if your computer is properly connected to the internet. Ensure that all cables are securely plugged in, and if you are using Wi-Fi, make sure you are connected to the correct network. Restarting your router or modem might also help resolve any temporary connectivity issues.

Step 2: Restart Your Computer

Sometimes, a simple restart can fix various network-related issues. Restart your computer and check if the “Primary DNS Server Not Responding” error still persists.

Step 3: Use Google DNS Servers

If the problem persists, you can try using alternative DNS servers such as Google’s Public DNS. Here’s how:

  1. Open Network Settings: Go to the Control Panel on your computer and navigate to Network and Internet > Network and Sharing Center.
  2. Change Adapter Settings: Click on “Change adapter settings” on the left-hand side of the window.
  3. Select Your Connection: Right-click on your active network connection (Ethernet or Wi-Fi) and choose “Properties.”
  4. Select Internet Protocol Version 4 (TCP/IPv4): Double-click on “Internet Protocol Version 4 (TCP/IPv4)” from the list of items.
  5. Use Google’s DNS Servers: Select the option “Use the following DNS server addresses” and enter these values – Preferred DNS server: 8.8.8, Alternate DNS server: 8.4.
  6. Save Changes: Click “OK” to save your changes.

This will configure your computer to use Google’s Public DNS servers instead of the default ones provided by your internet service provider.

Step 4: Disable IPv6

If the issue still persists, you can try disabling IPv6 on your computer.”

  • Disable IPv6: Uncheck the box next to “Internet Protocol Version 6 (TCP/IPv6)” and click “OK” to save the changes.
  • Step 5: Restart DNS Client Service

    If none of the previous steps have resolved the issue, you can try restarting the DNS Client service. Here’s how:

    1. Open Run Dialog: Press Windows key + R to open the Run dialog box.
    2. Type Services.msc: Type “services.msc” in the Run dialog box and press Enter.
    3. Navigate to DNS Client Service: Scroll down and find “DNS Client” in the list of services.
    4. Restart DNS Client Service: Right-click on “DNS Client” and select “Restart.”

    This will restart the DNS Client service on your computer, which might help resolve any issues related to DNS server connectivity.

    In Conclusion

    The “Primary DNS Server Not Responding” error can be frustrating, but with the steps outlined in this article, you should be able to troubleshoot and resolve the issue. Remember to check your network connectivity, try alternative DNS servers, disable IPv6 if necessary, and restart the DNS Client service. By following these steps, you can ensure a smooth and uninterrupted internet browsing experience.

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