How Do I Fix a Primary DNS Server Error?

If you’re encountering a “Primary DNS Server Error” while browsing the internet, don’t worry! This tutorial will guide you through the steps to fix this issue.

The Domain Name System (DNS) is responsible for translating domain names into IP addresses, allowing your computer to connect to websites. When your primary DNS server encounters an error, it can disrupt your internet connection. Let’s dive into some troubleshooting steps to resolve this problem.

Step 1: Check Your Internet Connection

Before delving into DNS settings, ensure that your internet connection is stable. Restart your modem or router and check if other devices are able to connect to the internet without any issues.

Step 2: Clear Your DNS Cache

A corrupted DNS cache can cause connectivity problems. To clear your DNS cache, follow these steps:

1. Press Win + R on your keyboard to open the Run dialog box.

2. Type cmd and press Enter.

3. In the Command Prompt window, type ipconfig /flushdns.

4. Press Enter.

Step 3: Change Your Preferred DNS Server

If clearing the DNS cache doesn’t resolve the issue, you can try changing your preferred DNS server. Follow these steps:

1. Navigate to the Control Panel on your computer.

2. Select Network and Internet.

3. Select Network and Sharing Center.

4. Click on Change adapter settings on the left-hand side.

5. Right-click on your network connection and select Properties.

6. In the properties window, select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.

7. Select the option to use the following DNS server addresses.

8. Enter one of the following DNS server addresses:

   • Google Public DNS: Preferred DNS server – 8.8.8, Alternate DNS server – 8.4.4
   • OpenDNS: Preferred DNS server – 208.67.222.222, Alternate DNS server – 208.220.220

9. Click on OK.

Step 4: Reset Your TCP/IP Stack

If the previous steps haven’t resolved the issue, resetting your TCP/IP stack might help:

1. Type“cmd” in the Windows search bar.

2. In the search results, right-click on Command Prompt and select Run as administrator.

3. Type“netsh int ip reset”and press Enter.

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4. Type“netsh winsock reset”and press Enter.

5. Restart your computer.

Step 5: Contact Your Internet Service Provider

If none of the above steps resolve the primary DNS server error, it’s advisable to contact your Internet Service Provider (ISP) for further assistance. They can help diagnose and address any underlying network issues that may be causing the problem.

By following these troubleshooting steps, you should be able to fix the primary DNS server error and restore your internet connection. Remember to always double-check your network settings and consult with your ISP if necessary. Happy browsing!